50 TOP BPO Interview Questions with Answers pdf :-
1. Tell me something about BPO and how it works?
2. What are the major sectors for outsourcing?
3. Are you comfortable working in night shifts?
4. What is the difference between the shore and off-shore outsourcing?
5. What is inbound and outbound call centers?
6. Which one do you think –web or voice- suits your qualifications better?
7. How can you relate call centers to BPO?
8. What is the difference between KPO and BPO?
9. What are the different types of BPO’s?
10. Why companies Outsource?
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| BPO interview questions and answers |
12. Why do you think you will do well in this job?
13. What is a call centre?
14. Where you see BPO in the current market?
15. Can you use different software’s easily?
16. Why do you want to work for our company?
17. Determine the type of BPO you wish to work?
18. How good are you with computer skills?
19. Do you think that the career opportunity for non-voice BPO is better than voice BPO?
20. Will you be comfortable handling customers on the phone?
21. Do you know the common risk associated with BPO’s and how will you cope with them?
22. Did you learn anything new recently which can be helpful to BPO’s?
23. What is ISO:9000 in outsourcing?
24. What are the job activities you have to maintain in BPO?
25. Where do you see yourself after five years?
26. What is a BPO?
27. What is a difference between a bpo and a call center?
28. Which are the top 10 bpo companies in India?
29. BPO is a growing industry. How do you see yourself growing with it?
30. What services are provided by a BPO?
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